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Product Home
OpenPoint Issue Tracker:
Requirements
OpenPoint Issue Tracker is a web-based application. You install it on a
single PC which we'll call the "IT Server". Any number of people can use
the application at the same time. Users ("clients") can work on any PC
(including the IT Server) that has a web browser and can connect to the IT
Server via a network. A client's PC requires only a browser; no other
software needs to be installed.
IT Server
Requirements
- Operating
Systems - Although Issue Tracker may run on earlier Windows versions,
only Windows 2000, Windows Server 2003, and Windows XP are officially supported.
- Java -
OpenPoint Issue Tracker requires JRE 1.4. If JRE 1.4
or better is not installed on your computer, the installation program
will assist you with installing it.
You can
check the
version
of Java that is installed on your computer
and, if necessary,
download the latest version from Sun Microsystems at
www.java.com.
Microsoft
Access ODBC -
This version of
OpenPoint Issue Tracker uses a Microsoft Access database and
requires the Microsoft Access ODBC driver. This driver
comes with
Microsoft Office and some versions of Windows.
Client
PC Requirements
- Web Browser
- We have tested the OpenPoint Issue Tracker with the following browsers:
- Internet Explorer® (version 5.0 or
newer)
- Netscape Navigator® (version 5.0 or
newer)
- Mozilla FireFox® (version v1.0 or
newer)
- Microsoft Excel®
and/or Adobe Reader®
- Optionally used for exporting reports
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